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GAMEDAY INFORMATION

As we prepare for the return of Colorado Eagles Hockey, the safety of our fans, players, and staff is our top priority. Our staff has been working hard behind the scenes to provide you with the same exceptional gameday experience you know and love. We appreciate your support and cooperation as we look forward to a great 21-22 season!

All policies and procedures are subject to change as we monitor the current protocols set forth by local and state health officials, the AHL league office, and the Budweiser Events Center. 


MOBILE TICKETING – We've gone mobile for all Eagles home games.  Fans are urged to add their tickets to their smartphone wallet now. DO NOT wait until you get to the arena or the gate as bandwidth will be limited.  For the step by step processes to manage your mobile tickets visit www.myaccount.coloradoeagles.com

CASHLESS TRANSACTIONS – All transactions at the concession stands will be cashless, except the Top Dog West Stand.  The ticket office, chuck a puck table, and merchandise areas will continue to accept cash.

PARKING – Parking is FREE for all Eagles home games.  All premium parking passes for club and suite holders are now mobile and have already been sent out.
 
CLEAR BAG POLICY – The Budweiser Events Center has a clear bag policy in place.  Please review the BEC website for reminders on what bags are permitted in the arena.

FAQ's and Security Policies

Are face coverings required?

  • Face coverings are encouraged but not required to be worn at the Budweiser Events Center. 
  • We ask that fans not attend games if they are sick or have been in contact with someone else who is sick.

How many games will there be?

  • We play a full season schedule (34 home games) with two additional preseason games on Sat, Oct 9 and Sun, Oct 10.  The full schedule can be found here.

What if a game is cancelled?

  • In the event of a game change/cancelation, the American Hockey League will make their best efforts to reschedule.

  • If a game cannot be rescheduled, you will receive communication via the email address on your account about credit/refund options.

Are vaccinations required?

  • At this time, there is no general vaccination requirement. 
  • We ask that fans not attend games if they are sick or have been in contact with someone else who is sick.

Can I bring a bag?

The Budweiser Events Center has a clear bag policy in place.  Please review the BEC website for reminders on what bags are permitted in the arena.  

Ticketing- Terms and Conditions

"Pucks and other in-game equipment flying into spectator areas can cause serious injury. Be alert at all times including warm-up and after stoppages of play. If injured, notify usher for directions to medical station. The holder of this ticket assumes all risks and danger of personal injury and all other hazards arising from or related in any way to the event for which this ticket is issued, whether occurring prior to, during, or after this event, howsoever caused and whether by negligence or otherwise, specifically (but not exclusively) including the danger of being injured by hockey pucks and sticks, other spectators, players or by thrown objects. The holder agrees that Global Spectrum, LP (“the Operator”), Larimer County, Budweiser Events Center, AHL, Inc., AHL Properties, LLC, Larimer County Sports, LLC dba Colorado Eagles and all AHL clubs, and their respective parents, affiliates, contractors, officers, players, employees and agents (“the Released Parties”), are expressly released by the holder from claims arising from any cause. This ticket is a revocable license. The resale or attempted resale at a price higher than that appearing hereon is grounds for seizure and cancellation without compensation. The holder agrees not to engage in photography or reproduction in any form of the event for which the ticket is issued, unless specifically permitted by the express written consent of the Operator and/or Larimer County Sports, LLC dba Colorado Eagles. Violation of the foregoing will automatically terminate this license. The license granted by this ticket may also be terminated by tendering its purchase price to the holder. The holder grants permission to the Operator, Colorado Eagles, LLC and other performers and their agents to utilize the holder's image or likeness incidental to any live or recorded video or other display, transmission or reproduction in whole or in part of the event to which this ticket admits holder. The ticket may not be used for advertising, promotion (including contests and sweepstakes), or other trade purposes, without the express written consent of the Operator and/or Larimer County Sports, LLC dba Colorado Eagles. Management assumes no responsibility if this ticket is lost, stolen or destroyed. All events subject to date and time change without notice.  This section is an acknowledgement and express assumption of risk and release of liability in any way related to or arising from being exposed to or contracting COVID-19 (as defined by the World Health Organization) and any strains, variants, or mutations thereof, the coronavirus that causes COVID-19, and/or any other communicable and/ or infectious diseases, viruses, bacteria or illnesses or the causes thereof (collectively, Communicable Disease) in and around any part of the Budweiser Events Center or surrounding grounds or parking areas, to which ticket provides access. By entering the Center, the holder voluntarily assumes all risks related to exposure to viruses and illness, including COVID-19, and the Released Parties disclaim any and all liability related thereto. NO REFUNDS, EXCHANGES OR CANCELATIONS. THIS BARCODE WILL ONLY SCAN ONCE. DUPLICATE TICKETS OR BARCODES WILL BE REFUSED ENTRY. By using this ticket and entering the Center, the holder agrees to be bound by all of the terms of this license. Breach of any of the terms of this license, failure to comply with the Center’s rules, or the refunding to the holder of the printed purchase price on the face of this ticket shall automatically terminate any rights that the holder may have hereunder, shall render illegal and unauthorized the holder’s use of the ticket for any purpose, and shall authorize the Operator or the Colorado Eagles to withdraw the ticket at any time prior to the Event, refuse admission to the Center or eject the holder from the Center. Breach of any of the terms of this license shall also subject the holder to all legal remedies available to the Operator and the Colorado Eagles. The Operator reserves the right to refuse admission to or eject any person whose conduct the Operator deems disorderly, obnoxious or unbecoming.