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The Colorado Eagles Ticket Office is excited to announce we are going mobile!

Mobile ticketing is the quickest and safest way for you to receive and utilize your season tickets. This new system allows Eagles fans to download, store, and transfer tickets using your Apple or Android device. Once you open or create your account at myaccount.coloradoeagles.com and go to the My Account page, managing your account and transferring tickets is just a push of a button. Transferring tickets only requires the recipient’s cell phone number, allowing them to avoid waiting in the will call line. 

 

How to Log In To Your Account

Through MyAccount.ColoradoEagles.com you have access 24/7 to manage your tickets. Using your account you can:

  • View / Add tickets on your mobile device
  • Transfer your tickets to family and friends
  • Edit your account contact information
  • Renew your season tickets ... and more! 

Managing your tickets through MyAccount.ColoradoEagles.com is simple, convenient, and secure allowing you the ultimate flexibility in using your seats.

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How to Transfer a Ticket

Managing your tickets through MyAccount.ColoradoEagles.com is simple, convenient, and secure allowing you to send your tickets to a friend or family member.  

  • Log-in to your MyAccount.ColoradoEagles.com using your e-mail or account # and password
  • Select the desired game you wish to transfer
  • Select a ticket from the desired game and click ‘Transfer’ (additional tickets may be added on the next screen)
  • Select all seats you wish to transfer and click ‘Continue’
  • Type in the mobile number of the person you would like to transfer the tickets to and click confirm

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How to Accept a Transferred Ticket

Receiving tickets to a game has never been easier.  

  • You will receive a text saying someone is sending you tickets
  • Log into your MyAccount.ColoradoEagles.com using your e-mail address and password
    • Anyone accepting a transferred ticket will need to have an account. Please contact us if you  have any questions. 
  • Click ‘Accept Transfer’, button will change from brown to blue, click it again to confirm
  • Add tickets to your Apple Wallet or Google Pay
  • Grab your Eagles gear and enjoy the game!

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FAQ's

Why the transition to mobile ticketing?
Adopting mobile ticketing is all about improving the fan experience with quick and convenient entry into the venue, reduces the risk of lost, stolen or counterfeit tickets, and allows you to manage, transfer or sell your tickets at any time directly from your smartphone.

Can I have multiple tickets on the same mobile device?
Yes. You can view all of your tickets by swiping left or right on your smartphone. We highly encourage you to transfer a ticket to each member of your party to allow for the easiest entry and access throughout the venue.

Can I still print my tickets from home?
Tickets will no longer include a print-at-home option. This decision was made to protect the integrity of your season tickets and prevent fraud and counterfeit issues.

What if my guest(s) and I arrive at the venue at different times?

You’ll need to transfer a ticket to each member of your party. This allows you and your guest(s) to arrive at the venue at your own convenience. Once the ticket transfer offer has been sent to your guest(s), they will receive an e-mail instructing them to
accept the tickets and add it to their mobile wallet.

Does the person I’m transferring tickets to need to have an account?
Yes, the person receiving your tickets will need to log into (or establish) an account to complete the transfer, but they do not need to have one prior to the transfer and it is free to create an account to accept transferred tickets. By logging into or establishing an account to receive a transferred ticket, our ticketing staff will have a record of the original ticket buyer and transfer to be able to assist the ticket holder should any issues arise with the tickets on game day.

What if don’t have a smartphone or have additional questions?

We understand there can be many questions, and we’re here to help! CLICK HERE to submit a request and a member of our ticketing team will be in touch as soon as possible to answer your questions, or for immediate assistance please call us.

What are my options if digital tickets don’t work or something happens to my phone?
We recommend making sure your mobile device is fully charged on game day and downloading your tickets to the Apple or Google wallet, however there are options if a problem arises. You can come to the ticket window, present an ID and we will be able to print your tickets. NOTE: This will work as long as the tickets have not been transferred multiple times, as the ticketing staff will need to confirm the original ticket holder in order to print tickets. This process will invalidate any digital tickets, so only the printed tickets will grant admission to the game.

Can you transfer a digital ticket just by sharing screenshots of a digital ticket?
To eliminate fraudulent tickets we highly discourage sharing screenshots of digital tickets. Sharing tickets as screenshots can cause the recipient a problem on game day. By forgoing the transfer process available through your Account Manager, we lose the tracking ability of the digital tickets and will be unable to assist anyone other than the original ticket holder should an issue arise.

Do I have to have an account to accept tickets transferred to me?
Yes, it is free to create an account to accept tickets that have been transferred to you. By logging into or establishing an account to receive a transferred ticket, our ticketing staff will have a record of the original ticket buyer and transfer to be able to assist the ticket holder should any issues arise with the tickets on game day.  

I have multiple tickets, do I have to download each digital ticket for a game individually?
No, as long as your tickets were bought together (i.e. not in different orders) you will be able to download the group for each game together and then save the tickets to your mobile device. Once you get to the gate, you will have to scan each QR code, but you should be able to do that just by swiping on your mobile device between each scan.

However, if you placed multiple orders for tickets (i.e. two or more different sections) you will have to download the digital tickets to your mobile device for each order separately.
 

HOW TO LOG IN TO YOUR ACCOUNT

You will not receive tickets in a digital QR code format to display on your mobile phone.  

 

 

 

 

‘Online Ticket Account Management'.  With this new feature you can now transfer game tickets to a friend electronically, receive transferred tickets, reprint your tickets electronically and update account information in one easy spot!  

Utilizing digital tickets offers fans the opportunity to easy, paperless entrance to the Budweiser Events Center just by showing your mobile device at the gate. 

How to documents:

How to Set up an Account  | How to Sign into an Existing Account  | How To Transfer Tickets 

How to Videos:

How to create an account:

How to sign in to your exisiting account:

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