FAQ's
What is the mailing address and contact information for the Colorado Eagles?
Colorado Eagles Hockey
1625 Pelican Lakes Point Suite 100
Windsor, CO 80550
Phone: (970) 686-SHOT (7468)
Email: info@coloradoeagles.com
How do I order accessible seating?
Accessible seating is available for all events at the Budweiser Events Center. The Budweiser Events Center is equipped with elevators as well as special seating areas to accommodate your needs. Accessible parking is available directly in front of the main entrance of the Budweiser Events Center. Accessible Seating can be purchased by contacting the Box Office at (970) 619-4112 or (970) 619-4110, 1 (877) 544-8499 or in person at the main box office. Accessible Seating can also be purchased online at BudweiserEventsCenter.com. It is recommended that accessible seating be purchased in advance so that our staff can best recommend how to serve your needs.
Do I need a ticket for my child?
If your child has had their second birthday then they will need a ticket to the game.
What is the cost for parking?
Parking is FREE for all Colorado Eagles Hockey games!
What should I do if I lose my tickets?
Season Ticket Holders - Tickets will only be replaced upon written notification from the current season ticket holder.
Single Game Buyers - Tickets will only be replaced with a valid ID and confirmation number or the credit card used to purchase the tickets.
When is the Budweiser Events Center Box Office open?
Box Office Hours:
Monday - Friday: 10am - 5pm
Saturday: 10am - 2pm* during Eagles season (October - April)
*Extended hours available on event days
For more information on service charges, please call (970) 619-4112.
I couldn't make it to the game, can I exchange my ticket or get a refund?
There are no refunds or exchanges allowed for individual game tickets.
What happens if I couldn’t make it because of the weather?
All Colorado Eagles games are 'Rain or Shine' events. Only extreme inclement weather may cause games to be canceled or postponed. Neither rain nor snow, are considered inclement weather. Should a decision be made to cancel or postpone a game, this information will be posted as soon as it is determined via www.ColoradoEagles.com and numerous social media channels.
If I lose something where can I find it?
During a game you may inquire about lost or found items at Guest Services, located on the concourse behind section P. Following a game, please call the Budweiser Events Center, (970) 619-4100 during normal business hours.
Can I leave and come back into the arena?
No. There is no re-admittance once you leave Budweiser Events Center.
Can I bring my own food and/or drinks into the buidling?
No outside food or beverages are permitted into the Budweiser Events Center.
Where can I purchase Colorado Eagles merchandise?
You can purchase Eagles merchandise online or at the Merchandise Stand located behind Section J at all Eagles home games.
How do I get to the Budweiser Events Center?
From Denver - Take I-25 N toward Fort Collins, then take exit 259 for Crossroads Boulevard. Keep right at the fork, and follow signs for Crossroads Boulevard E/Events Complex, and merge onto Crossroads Boulevard. Turn left onto North Fairgrounds Avenue, then turn left onto Arena Circle.
From Fort Collins/Cheyenne - Take I-25 S toward Denver, then take exit 259 for Crossroads Boulevard. Keep right at the fork, and follow signs for Crossroads Boulevard E/Events Complex, and merge onto Crossroads Boulevard. Turn left onto North Fairgrounds Avenue, then turn left onto Arena Circle.
From Greeley - Take US 34 Business West/10th Street, and then keep left at the fork to merge onto Co Rd. 58/US-34 West. Take a slight right toward Centerra Parkway, then turn right onto Centerra Parkway. Continue onto North Fairgrounds Avenue, then turn left onto Arena Circle.
From downtown Loveland - Take US-34 East/East Eisenhower Boulevard, then turn left onto Centerra Parkway. Continue onto North Fairgrounds Avenue, then turn left onto Arena Circle.
On what radio station are the Colorado Eagles games broadcast?
All Colorado Eagles games are broadcast on "The Home of the Eagles" 92.9 The Bear.
Are there any ATM's in the Budweiser Events Center?
There are two ATM's in the Budweiser Events Center located next to Guest Services behind Section P and next to the Merchandise Stand behind Section J.
What are the dining options at the Budweiser Events Center?
Concessions - Spectra Food Services and Hospitality offers a wide variety of concession foods at various locations throughout the BEC and all food is prepared fresh. Stands and portables vary depending on the event. Please be sure to check out a Hungry Fan Map located at Guest Services to see what is open.
The Ranch Bar & Grill - Located on the 4th Floor Suite Level, the Ranch Bar & Grill is open 90 minutes prior to the start of each Colorado Eagles game. It is available to all guests and walk-ins are always welcome, but reservations are highly recommended and can be made by calling (970) 619-4053.
How do I send fan mail to Colorado Eagles players/coaches?
Attention: Individual Player or Coach
Colorado Eagles Hockey
1625 Pelican Lakes Point Suite 100
Windsor, CO 80550
*The Colorado Eagles and its players/employees cannot be responsible for any item sent or guarantee its return.
How can I get an appearance from Eagles players/coaches, Slapshot, Eagles Chicks or EGals?
The Colorado Eagles are committed to making a difference in the community of Northern Colorado. Members of the Colorado Eagles are able to make appearances based on the availability and the type of event. Due to the high volume of requests for appearances an appearance request form must be filled out four (4) weeks prior to the event. To fill out a request click here.
Do the Colorado Eagles donate items to charity events and auctions?
The Colorado Eagles support many community programs, organizations, and events with donations and other special requests. Due to the high volume of requests for appearances an appearance request form must be filled out four (4) weeks prior to the event. To make a donation request click here.
How do I organize a group outing?
The Colorado Eagles offer special group ticket pricing for parties of 15 people or more. For more information on booking your group event please contact the Colorado Eagles ticketing department at (970) 686-7468, tickets@coloradoeagles.com, or by visiting here.
Where can I find a seating chart of the Budweiser Events Center?
A seating chart for single-game tickets and season tickets can be found here.
